I PURCHASED A THREE MONTH SUPPLY OF THEIR ULTIMATE BIONIC PLUS .AFTER FIVE DAYS I COULD NOT BELIEVE HOW MANY TIMES I NEARLY DIDNT MAKE IT TO THE TOILET BEFORE MY WHOLE WORLD EXPLODED I HAVE NEVER EXPERIENCED ANYTHING QUITE LIKE IT I WAS ACTUALLY SCARED TO LEAVE THE HOUSE FOR FEAR OF HAVING AN ACCIDENT IN MY TROUSERS I CONTACED NORTH STAR BY E MAIL SEVERAL TIMES AND RECEIVED NO REPLY LIKE AN IDIOT I CONTINUED WITH THE PRODUCT FOR ONE MONTH BECAUSE THEY PROMISED I WOULD SEE REMARKABLE RESULTS I SAW NO CHANGE AT ALL tHEN TO MY HORROR MORE MONEY WAS TAKEN FROM MY CREDIT CARD THE COMPANY TOLD ME I HAD SIGNED UP FOR AUTO SHIP WHICH I MAKE SURE I DID NOT . THEY SAY THEY ARE PROFESSIONAL THEY CLAIM TO BE PHD AND MEDICAL DOCTORS WHEN IN FACT THEY ARE NOTHING BUT SCAM ARTISTS BEWARE OF THESE PEOPLE CLAIMING FANTASTIC RESULTS FROM THEIR OVERPRICED PRODUCTS ONLY TO IGNORE YOU WHEN YOU CONTACT THEM WITH A GENUINE QUESTION . i SHOULD HAVE KNOWN BETTER THAN TO BE SOLD POWDER THAT WILL BUILD MUSCLE WITHOUT ME DOING ANY WORK . i ACTUALLY DO VISIT THE GYM TWICE A WEEK BUT I STILL GUARANTEE THIS PRODUCT IS ONLY GOOD AS A LAXATIVE

I ordered Synerflex and Arthripain on the SmartShip Program. I called and cancelled on August 3, 2011 and returned for refund on 8/10/11 $139.00 of product. I sent return receipt requested and received on 8/16 the green Return Receipt. On 8/22 I called and asked when the refund would be credited back to my account and was told it would 21 days for a refund (which would be September 14, 2011). Called on 9/13 and customer service told me they had no record of issuance of a refund and would send a request for refund. It would be about 24-48 hours to process and then would take 5-7 business days for refund. This makes a total of an additional 9 business days (which would be approximately September 26, 2011) before I will receive a refund. Since I returned the product on August 10, 2011, it will be a total of almost 30+days before I can receive a refund which is not in my opinion very customer service oriented business and not acceptable in my opinion. For this reason, I will not order anything else from this company.