Log inRegister
Submit Complaint

Ed's Muffler's

Consumer complaints and reviews about Ed's Muffler's

Review102849
Sep 20, 2011

Ed's Muffler's and Brakes Shoddy workmanship; cheap parts: verbally abusive gresham, Oregon

Went to Ed's because the catalytic converter on my truck had been stolen and I needed it fixed right away and his shop happened to be a few blocks from where it happened. Met the owner (Ed). We agreed that he would replace the stolen catalytic converter and replace the muffler and exhaust pipe because it was rusted out. He talked me in to an "upgrade" for both saying it would help gas mileage and performance. Total cost: $700. Only a few miles after I left the shop, the "Check Engine" light came on. Since I had to leave town the next day, I made an appointment with my regular mechanic to check it out when I returned. My mechanic called me and said that Ed had missed putting in one of the oxygen sensors that had been removed with the converter! I took the truck back to Ed's and explained to Ed what my mechanic had told me. After listening to him tell me all the reasons why that could not have happened, I convinced him to put the truck on the rack. After looking at it, he admitted that they missed it (he said it was "hidden" so that was why they missed it) and then said he would have to charge me extra to install it. I argued that since I paid to have the converter installed, the oxygen sensor should be part of the installation and he, as the expert, should not have missed the sensor and I did not feel I should pay for it. Ed "lost" it at this point and started screaming at me about how horrible it was that I was asking him to do this at no charge and that I was trying to rip him off (!). He said "God was going to get me" for this. This went on for about a minute. After he finally calmed down, he agreed to not charge me for fixing it but told me that bad things were going to happen to me because I made him do this. After they installed it, the check engine light came on again after a few miles. I took it to my mechanic and he fixed it and told me that they had done very shoddy work and that the new oxygen sensor they installed had failed. He also replaced the muffler that Ed had replaced and said it was a cheap piece of junk. I have never had such a terrible experience with any place before and I have never written a complaint but Ed's is so bad that I wanted to warn everyone to stay away from him.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    Category of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

    Recently Updated Complaints

    GoldGenie UK - scam warning
    This company is a fraud they tried to take my money. Also...
    Award Notification Comission - Sweepstakes scam
    They almost fooled me too! Same story: that I was the...
    craig scott capital - Investments
    Craig Scott capital High pressure sales of some risky...
    NETHOSTFEECOM - NETHOSTFEECOM
    I have noticed a charge that was never authorised from...
    Olivia - still the best.
    This is like a dream to me that...
    Gina - still the best.
    This is Gina. I wanted to thank...
    TRE Transportation Recruiting - Didn't pay me salary
    Transportation Recruiting Experts Complaint -Didn't...
    craig scott capital - Lies, Fraud
    Somehow these guys keep calling me, suggesting that we had...
    www.ad-nuke.com - ad nuke scam and irritating emails
    I saw the owner of Ad nuke via email tell me he was going...
    Katie Ryan - REBUTTAL
    This is in response to the blatantly false report made on...
         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username